What aspect should be avoided in communication with regulators?

Using excessive jargon in communication with regulators should be avoided because it can lead to misunderstandings and confusion. Clear and effective communication is essential in regulatory interactions to ensure that the message is conveyed accurately and is comprehensible. Regulators often come from diverse backgrounds and may not have the same level of familiarity with industry-specific terms or the intricate concepts that professionals in the field might use regularly. By minimizing jargon, the communication becomes more accessible, fostering better understanding and collaboration between the organization and the regulators.

The other aspects listed—clear and simple language, proactive updates, and understanding their processes—are actually beneficial in regulatory communication. Clear language ensures the message is straightforward, proactive updates help maintain a good relationship and demonstrate transparency, and understanding the regulators' processes can aid in better compliance and more efficient communication. Using straightforward terminology encourages an open dialogue, which is crucial for effective regulatory compliance.