What is the role of external auditors in AML compliance?

External auditors play a crucial role in the anti-money laundering (AML) compliance framework of an organization by assessing and evaluating the effectiveness of its AML controls. Their primary responsibility is to examine whether a company has implemented adequate measures to detect and prevent money laundering activities. This includes reviewing the policies, procedures, and overall compliance with regulatory requirements to ensure that the organization is managing its AML risks effectively.

The audit process usually involves testing the effectiveness of internal controls, reviewing transaction monitoring systems, and verifying the adequacy of staff training and awareness programs. By providing an independent evaluation, external auditors help organizations identify gaps in their AML processes and recommend improvements, which ultimately enhances the organization's ability to combat money laundering and terrorism financing risks.

The other options do not align with the specific functions and responsibilities of external auditors in the context of AML compliance. Processing transactions relates to operational functions, managing customer relations pertains to customer service, and implementing marketing strategies is focused on promotional activities—none of which are part of the auditor’s role in ensuring AML compliance.