What should organizations consistently keep in mind about customer relationships?

Organizations must understand that customer relationships are not fixed; instead, they are dynamic and can evolve over time. This ongoing evolution of relationships necessitates continuous assessment to adapt to changes in customer behavior, regulatory standards, and the risk environment.

As customers' activities and profiles may change due to various factors, such as shifts in their financial behaviors or changes in their risk status, it is critical for organizations to regularly review and adjust their approach to managing these relationships. This ongoing monitoring ensures that the organization can effectively mitigate risks associated with money laundering and compliance failures.

The other options suggest a static viewpoint of customer relationships or limit assessment to specific instances, which contradicts best practices in compliance and risk management. Static relationships could lead to vulnerabilities, while overly simplified oversight might miss significant changes in risk profiles.